Android smartphones, tablets, and other devices may access the well-known video-sharing app YouTube. Yet for some users, accessing the YouTube app on their Android device can result in an error message that says, “There Was a Problem Signing Into Your Account.”
This error can be frustrating and prevent you from accessing your account and content on the platform. This error can be extremely annoying for those dependent on YouTube for work or entertainment because it might mess up their daily schedule and workflow. Users who encounter the problem can also be worried about the safety of their accounts or the app’s functionality.
If you are also experiencing the same error on YouTube and cannot access your account, don’t worry. In this article, we’ll look at some potential causes of this issue and discuss how to resolve it so you can log back in. So without further delay, let’s get started.
Top Ways to Fix the Account Signing Error on YouTube
Here are some methods to resolve the “There Was a Problem Signing In to Your Account” error on the YouTube app for Android.
1. Performing Some Preliminary Checks
Doing a few preliminary checks can help in troubleshooting and resolving the YouTube for Android app’s “There Was a Trouble Signing In to Your Account” error.
These checks include:
- Restarting your device: Restart your Android device to update the software and fix any short-term problems that might be the source of the error.
- Checking your Google account: By logging in to other Google services like Gmail or Google Drive, you may confirm that your Google account is fully functional.
- Checking the date and time settings: A wrong time setting can prevent you from signing in to your YouTube account, so make sure that your device’s date and time settings are set to the proper time zone.
- Checking the storage space: The app might not work correctly and could run into errors when trying to sign in to your account if the internal storage of your smartphone is full or nearly full.
- Force Stop the app: Occasionally, a temporary glitch may cause the app to stop working or freeze, making it difficult for you to log in to your account. You can force the app to close in order to fix any temporary problems and sign in again. Here’s how to stop the YouTube app quickly:
- Go to the “Settings” app on your Android device.
- Scroll down and tap on “Apps.”
- Select the app management option.
- Find and tap on the YouTube app.
- Tap on “C.”
If the issue still persists, try using the other troubleshooting methods mentioned below.
2. Check your Internet Connection
The first step in fixing the “There Was a Trouble Signing In to Your Account” error on YouTube for Android is to check your internet connection. This issue could happen if your internet connection is down and the app is unable to connect to YouTube servers in order to sign in to your account.
You can follow these methods to check your internet connection:
- Ensure that you are linked to a reliable cellular or Wi-Fi network.
- Use a website or an app on your smartphone to check the speed of your internet connection.
- Try rebooting your router or joining a different network if your internet connection is slow or unstable.
- Consider going to a location with better network coverage if you’re using a cellular connection.
You can ensure that your device can connect to the YouTube app and properly sign in to your account by checking and optimizing your internet connection. If the error still exists, you can try the other solutions mentioned below.
3. Update the YouTube app
Updating the YouTube app can help resolve the “There Was a Problem Signing In to Your Account” error on YouTube for Android. It’s possible that the problem you’re having is brought on by a bug or incompatibility with a previous version of the app. These problems can frequently be solved by installing an update to the most recent version.
To update the YouTube app, follow these steps:
- Go to the Google Play Store app on your device.
- Tap on the Account icon in the app’s top-right corner.
- Now, from the menu, select Manage apps and devices.
- Tap on the “Updates are available” option.
- Now, in the list of pending updates, look for the YouTube app.
- Tap the Update button to update the app.
If updating the app does not resolve the error, try some of the other methods listed below.
4. Remove and re-add your Google Account
Even when your login information is accurate, problems with your Google account can occasionally prevent the YouTube app from signing in. Removing and re-adding the account might help reset any settings or configurations that may be causing the issue.
To remove and re-add your Google account on your Android device, follow these steps below:
- Open the “Settings” app on your Android device.
- Scroll down and tap on “Users & accounts.”
- Find and tap on your Google account.
- At the top-right corner of the screen, click the three dots, then choose “Remove account.”
- Tap “Remove account” once more to confirm that you really do wish to remove the account.
- Return to the “Users & Accounts” menu after the account has been removed.
- From the list of account types, tap “Add account” and choose “Google.”
- Now, Sign in to your Google account again.
Check to see if the problem has been fixed by logging in to the YouTube app once more once you’ve added your Google account once more.
5. Signing In Manually to Your Account
You can resolve the “There Was a Problem Signing In to Your Account” error on the YouTube app for Android by logging in manually to your Google account once. This error can occasionally appear if the app is unable to sign in to your account automatically due to authentication problems, network connectivity issues, or other technical reasons. By manually signing in, you can avoid these issues and ensure proper account authentication.
Follow these instructions to manually log into your Google account on an Android device:
- Go to the YouTube app on your Android device.
- Then, tap on the profile icon in the top-right corner of the screen.
- Tap on “Sign in” and enter your Google account credentials (email and password) manually.
- Tap on “Next” to log in to your account.
Once you have successfully signed in to your account, try using the app’s features to ensure that the error has been fixed.
After manually signing in, if the error still occurs, try using the next troubleshooting method listed below.
6. Clear the App Cache
Sometimes, clearing the YouTube app’s data and cache can help resolve the “There Was a Problem Signing In to Your Account” error on the YouTube app. Any corrupted or out-of-date data that might be the source of the problem or any temporary files and data that may be causing the error can be removed by clearing the app’s data and cache and restoring it to its default settings.
To clear the app cache for the YouTube app on your Android device, follow these steps:
- Go to the “Settings” app on your Android device.
- Scroll down and tap on “Apps.”
- Select the app management option.
- Find and tap on the YouTube app.
- Now, tap on “Storage usage.”
- Tap on the “Clear Cache” option.
Depending on the size of the data, this can take a while. So wait until the app cache is cleared. Once the app cache has been cleared, try checking in to your YouTube account once more to see whether the issue has been fixed or not.
7. Use a Different Account
If the issue is specific to your current account, using a different account can help you fix the “There Was a Problem Signing In to Your Account” error on the YouTube app for Android. By using a different account, you can verify whether the issue is with your account or the app itself.
Follow the instructions below to use a different account on the YouTube app:
- Go to the YouTube app on your Android device.
- Then, tap on the profile icon in the top-right corner of the screen.
- Now, tap on the current account name or icon.
- Choose the account you want to switch to from the list of available accounts.
Once you have switched to the new account, try accessing the app’s features to ensure that the error has been resolved.
Final Words
If you’re experiencing the “There Was a Problem Signing In to Your Account” error on your Android device, trying the above troubleshooting methods could help you resolve the issue. If it still exists, you can try other temporary workarounds that may also be helpful, such as using a different device, reinstalling the app, or installing the advanced version of the app.
We hope that after reading this article, you have found a solution. If you have any further questions or suggestions, please leave a comment. You are welcome to provide any other recommendations you think would be useful.
This post was last modified on April 14, 2023 5:53 pm