If you’ve ever plugged your Samsung device into charge and seen a “We’ve detected moisture or foreign material in your charging or USB port” error, you know how frustrating it can be. This usually happens because of moisture in your phone’s charging port.
However, it can often send a false warning/alarm that persists even after cleaning the port. So, what’s the solution? This guide will walk you through simple steps to get your device back to normal.
First things first: make sure there isn’t any moisture in your charging port. Take a close look at the charging port. If you see any water droplets or condensation, your device’s sensors are doing their job.
Use a soft, dry cloth/cotton, Q-tips, or toothbrush to clean the port. You can also try blowing some cool air if you want. However, it’s not recommended to heat up your device in the sun or something, as this can damage other components.
Now, if cleaning the port doesn’t help, try a soft reset. This won’t delete any of your data, so you can do this without any worries. Follow the steps below.
Clearing the USB cache can help get rid of the error if it indeed is a false one. Follow the steps below.
If you let your phone vibrate and at the same time use the ‘Fix My Speaker‘ solution then these will help remove any debris or water particles from the USB port.
The high-frequency (180Hz) sound waves of the speaker coupled with phone vibration will assist in clearing any foreign debris from your charging port and help you fix the Galaxy device.
Now, let’s see if your battery is fried or not. Try using wireless charging to determine whether the battery is fine or not. Also, this can serve as a temporary workaround.
If the phone refuses to charge even with wireless charging, then your battery is probably faulty. Contact/visit your nearest Samsung service center for further assistance. Otherwise, move on to the next step.
The cable that you’re using could also be faulty. First, try using the same cable to charge a different device. If it fails to charge the other device, then the cable is faulty and you should try using a different one.
Sometimes, this error can be triggered by a software glitch, and a system update might fix it. Follow the steps below.
Booting your device in Safe Mode can help identify if a third-party app is causing the issue. Here’s what you need to do.
If you have attempted all troubleshooting steps and the error persists, it is advisable to consider visiting an authorized Samsung service center for professional assistance and support.
The “Moisture Detected in Charging Port” error is annoying, but it’s usually fixable with these simple steps. The soft reset seems to be the most effective solution for this issue, so make sure you try that without fail. Finally, if you are still facing the issue, you can visit the nearest service center.
