iOS 18 brings many exciting new features, and one of the topics discussed on the show is the Genmoji feature. Genmojis are a fun way to create your very own personalized emojis using Apple intelligence.
With these new Genmoji, you can create your avatar’s personal emojis based on your descriptions, making your texting conversations more creative and expressive then ever before. However, technology isn’t all perfect, and small bugs related to Genmoji may appear from time to time.
Genmoji is a fantastic addition to iOS 18, and we understand that you would not want to miss this feature on your iPhone. We have encountered many complaint posts over Apple and other similar forums regarding problems like crashes, slow loading, or failed emoji generation. If you’re experiencing any of these problems, don’t worry! In this article, we will guide you through simple solutions to fix Genmoji on your iPhone.
Ways to Fix iOS 18 Genmoji issues
With Genmoji, you can generate custom emojis that give you the freedom to describe how you feel, making your messages more creative and expressive. Hopefully, Apple will continue improving the feature with updates, making it even more reliable.
But with a little patience and the right troubleshooting steps, you can enjoy creating and using Genmoji without frustration. By following the below troubleshooting steps, you should be able to use this exciting feature without any trouble.
1. Check Device Compatibility
It’s sad to say that not all iPhones and iPads support Genmoji. It requires AI-powered features, which may be limited to newer models like the iPhone 15 series and some iPhone 14 models. To use Genmoji, Apple’s AI-powered custom emoji feature introduced in iOS 18.2, you’ll need a compatible device that supports Apple Intelligence. Check below if your device is compatible:
iPhone Models: iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 15 Pro, and iPhone 15 Pro Max
iPad Models: iPads equipped with M1 chips or newer & iPad mini with the A17 Pro chip
Mac Models: Macs with M1 chip or newer
Although iOS 18 supports devices starting from the iPhone XR and iPhone SE (2nd generation), Genmoji relies on advanced AI capabilities available only in certain models. To use this feature, make sure your device is running iOS 18.2 or later.
2. Restart Your Device
Apple’s devices are not very prone to bugs as developers make sure all their apps and features work seamlessly across Apple devices. However, technology isn’t perfect, and random bugs and issues may appear from time to time. In such cases, the easiest method is to turn your device off and turn it on again. This will make sure any app glitch, bad sector memory, or permissions deadlock is released. Here are steps so you can fix the Genmoji issue by restarting your iPhone.
- First Turn Off your device. For iPhone & iPad, you have to press the power and volume up button simultaneously. For Mac users, please shut down your PC.
- Once your device is completely shut off, wait for 5 minutes and turn it on again.
- Once your device restarts, check if the Genmoji feature is working again or not.
3. Try a Different App
Although Apple claims that Genmoji is a feature that will work across all apps, however, that is not entirely true. Genmoji will work perfectly on apps that support the Apple ecosystem such as the native Messages app, Apple Notes, or the Safari Browser.
There are instances where we have tried to use the Genmoji feature on their third-party apps, but they do not work. So apps that support the default iOS emoji keyboard will support Genmoji as well. Some of these apps are Apple default Notes, Messages, Mail app, Sack, WhatsApp & Facebook.
Additionally, Apple has provided tools for third-party developers to integrate Genmoji into their applications. As a result, many apps that utilize the default iOS keyboard can support Genmoji, and more are expected to adopt this feature over time.
So if your favorite app is not supporting Genmoji’s as of now, it’s probably because the developer hasn’t integrated this feature with the app yet.
4. Restart Apple Intelligence
Genmoji is a feature that relies on advanced AI capabilities which is provided with Apple Intelligence. Turning this feature on and off will force the system to reload its AI capabilities and can resolve temporary bugs and improve performance, allowing you to use Genmoji smoothly again.
- First, launch the Settings app on your device.
- Scroll down and tap on Apple Intelligence & Siri.
- Toggle off the toggle beside Apple Intelligence.
- Now Toggle On back and wait for Apple Intelligence to start again.
- Once done, check if the Genmoji feature is working again or not.
5. Enable Predictive Text & Emoji Suggestions
If Genmoji is not working, enabling Predictive Text and Emoji Suggestions can help. These features allow your keyboard to suggest emojis, including Genmoji, as you type. Here is how you can enable Predictive Text & Emoji Suggestions:
- First, launch the Settings app on your device.
- Scroll down to General and choose Keyboard.
- Here Toggle on Predictive Text and Emoji Suggestions.
6. Update Latest iOS Version
Apple frequently releases updates to enhance features and fix glitches. Keeping your iOS up to date ensures you get the latest features and bug fixes from Apple. Once the update is installed, restart your iPhone and check if Genmoji is working.
7. Check Device Language
Apple Intelligence features, including Genmoji, may not be available in all regions. Currently, Apple Intelligence features are supported only in English (United States), English (Australia), English (Canada), English (Ireland), English (UK), English (New Zealand), and English (South Africa). To activate the Genmoji feature due to language restrictions, follow the below steps.
- First, launch the Settings app on your device.
- Scroll down to General and to Language & Region.
- Here, ensure your iPhone is set to English (United States) or another supported language.
- After making changes, restart your device to apply the settings.
8. Reset Keyboard Dictionary
If Genmoji is not working, resetting the Keyboard Dictionary can help fix any typing or suggestion issues. Over time, the keyboard learns custom words and phrases, which may sometimes interfere with predictive text and emoji suggestions. Resetting it will restore the keyboard to its default settings.
- Open the Settings app on your device.
- Go to General and tap on Reset.
- Click on Reset Keyboard Dictionary.
9. Check App Permissions
Apple allows you to limit AI access to specific apps. In a nutshell, if you wish not to give Apple Intelligence access to particular apps, say Contacts, you are free to do it. So it’s possible that some Apps don’t have access to AI features, limiting Genoji functionality. Here is how you can enable these permissions for selected apps.
- Open the Settings App on your device.
- Navigate to Siri & Search.
- Scroll to the bottom and select the app you wish to enable access.
- Finally, turn on the toggle beside ‘Learn from the app‘.
10. Add English (US) & Emoji Keyboard
If Genmoji is not working, ensure that your keyboard and language settings are correctly configured. Genmoji requires both English (US) as the primary language and the Emoji keyboard enabled. To check this:
- Open the Settings app on your device.
- Navigate to General & tap Keyboard.
- Here select Keyboards and click on Add new Keyboard option.
- Search for English & Emoji Keyboards and add them.
- Once done, restart your device to see if this helps.
11. Reset All Settings
If none of the above methods help, then resetting all settings on your iPhone may help fix the iOS 18 Genmoji Not Working issue. Since Genmoji is still in its Beta phase, occasional bugs or glitches may affect its performance.
However, please note that this action will restore all system settings to their default state, including Wi-Fi, Bluetooth, and privacy preferences.
- Open the Settings app on your device.
- Go to General and tap on Reset.
- Click on Reset All Settings.
- Enter your passcode and tap on the Reset all Settings button to confirm.
Conclusion
This brings us to the end of this guide on how to fix iOS 18 Genmoji Not Working issue. Checking for software updates, restarting your device, adjusting settings, or even resetting your keyboard can help bring Genmoji back to life.
If you’re facing issues with iOS 18 Genmoji Not Working, the good news is that such issues can be fixed by following the above-mentioned methods. If you found this guide helpful, share it with others who might be facing the same problem! Happy texting!
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